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Talking about bad bosses

I spent the first part of National Boss Day 2013 in New York, on the set of NBC’s “Today” show, taking questions from Al Roker, Willie Geist and viewers on how to deal with supervisors who would get F ratings if they were on Angie’s List.

Small-business spotlight

A highlight of my summer was our focus on providing user-friendly advice to small business owners. We did this in several ways: I participated in the SBA's annual National Small Business Week's finale luncheon, I wrote a series of columns that we published on our business website and I talked about small... Read More

"Be your own advocate"

Earlier this year, I shared some basic consumer empowerment tips as a guest on the "Marie" show. I appreciated the applause that greeted my answer to Marie Osmond's question about how members know that Angie's List reviews are legit: "We don't allow anonymous reviews. A lot of times, you can go online and be whoever you want to... Read More

A startup story

Over the summer, I sat down for a lengthy conversation with Scott Gerber of's Founders Forum. It was a great opportunity to tell the story of how I went from being a naive kid right out of college to CMO of a publicly traded company that's become a household name. Spending time with someone like Scott, who's so... Read More