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A global perspective on success

January 30, 2014     Assorted Topics
Last summer, at Arianna Huffington's invitation, I participated in the first-ever Third Metric conference, which Huffington organized with journalist Mika Brzezinski as a way to explore defining success beyond money and power. Recently, Huffington — editor-in-chief of the Huffington Post Media Group — asked a variety of leaders in their fields how... Read More

Are you a considerate consumer?

January 20, 2014     Assorted Topics
Angie’s List is all about consumers reviewing service providers. But in a recent Angie’s List Magazine column and in my weekly Living Smart newspaper feature for McClatchy-Tribune Information Services, I challenged consumers to look in the mirror and consider how well they communicate with contractors: Take the quiz: How do you rate? By Angie... Read More

Pledge to get your house in order this year

January 02, 2014     Consumer Empowerment
Who couldn’t use some help making home maintenance more manageable? My team and I devised an approach we’re calling the Angie’s List Pledge. We provide a simple framework and some free resources and you end up feeling more secure about the state of your house. I’ve talked about the Pledge in several settings, including a recent commentary for the... Read More

Leadership post among most engaging of 2013

January 02, 2014     Business and Leadership
In 2013, I had the honor of becoming one of LinkedIn’s stable of “Influencers,” business and thought leaders who periodically post commentary and advice for the social media site’s 260 million members. In December, I learned that one of my posts made LinkedIn’s list of top 10 most engaging Influencer posts of the year. What a thrill to join a... Read More

Monkeying around at work

November 22, 2013     Assorted Topics
It’s been about a year since LinkedIn invited me to be one of their “Influencers.” That means I get to post commentary on their site, including pieces on monthly topics that LinkedIn editors select. November’s was “The Book That Changed Me.” As you might expect, most Influencers wrote about rather weighty or famous tomes. My choice was a bit... Read More

Day care earns national award

November 14, 2013     Business and Leadership
A small delegation of Angie’s List staff recently visited Philadelphia to accept the Terri Lynne Lokoff Child Care award for Corporate Leadership. Award presenter and Philadelphia mayor Ed Rendell (in photo with Angie's List day care director Kim Shultz) said our company “puts its money where its mouth is” with childcare and parenting programs... Read More

Green thumbs up for wellness efforts

November 04, 2013     Business
I was really happy to see Angie’s List included as one of the 46 healthiest companies in North America. It was such a surprise and extra fun because we didn’t even know this honor was headed our way. We got word from that we’d been chosen a few weeks ago and did supply them with some facts and photos. The picture they used was of our... Read More

Good examples of bad bosses ....

October 16, 2013     Business
How did I spend the first part of National Boss Day today? In New York, on the set of NBC’s “Today” show, taking questions from Al Roker, Willie Geist and viewers on how to deal with supervisors who would get F ratings if they were on Angie’s List. We believe in frugality at Angie’s List, but I must admit one viewer’s boss takes it way too far.... Read More