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Business advice for all seasons

December 05, 2013     Business
When the editors at LinkedIn invited me to offer holiday-season advice to small business owners, I was happy to participate with an essay based on my 18 years of experience with businesses of all sizes. Even though the LinkedIn commentary was promoted ahead of Small Business Saturday, I believe the tips apply at any time of year. Read it on... Read More

Employees’ kids explore work world

July 25, 2014     Business
It’s not everyday that I lose a hula hoop contest at work. But it happened recently, and for a great cause: Bring Your Kids To Work Day.That’s the Angie’s List version of Take Our Daughters And Sons To Work Day, the 21-year-old global effort to encourage children to sample the world of grownup work. Our event attracted 150 kids in grades K-12,... Read More

Alleged storm scammers face justice

July 17, 2014     Consumer Empowerment
Missouri Attorney General Chris Koster recently took action against 16 home repair companies, many of which he says took advantage of homeowners who’d already been pummeled by Mother Nature. Storm-related scams may be an old and all-too-common story, but they never fail to make me angry. If you’ve had a storm blow through, leaving hail damage to... Read More

Don't ask consumers to sign gag orders

July 02, 2014     Consumer Empowerment
I don’t like gag orders. I believe consumers should never be asked to surrender their right to free speech. I stepped up on my soapbox about this issue a few years ago, after we learned that a few physicians wanted patients to waive the right to post online reviews about their experiences with the doctor. Not long ago, after one of our researchers... Read More

Reaping rewards of healthy employee habits

June 19, 2014     Assorted Topics
I may have been the one holding the plaque and trophy honoring our company’s wellness initiatives, but it’s our employees who earned them. The annual Angie’s List Health Fair on June 19 featured the usual lively stream of employees checking out exhibits on everything from locally grown food delivery to marathons (both Muddy and Monumental).... Read More

Promoting a healthy workplace culture

May 16, 2014     Business and Leadership
Maybe I shouldn’t be surprised that more than three dozen Angie’s List employees recently walked or ran their way through the mini-marathon that helps kick off May, the month in which Hoosiers find myriad ways to celebrate the Indianapolis 500. After all, for the second year in a row, Angie’s List was the only company in Indiana to be named one of... Read More

What have you got to lose?

May 01, 2014     Assorted Topics
My most recent commentary for LinkedIn Influencers took me back to that stressful time just before college graduation, and how my grandfather's sage advice helped put into perspective what I perceived as a major dilemma. Read the full story on LinkedIn or below: The Best Advice I’ve Gotten: ‘What Have You Got to Lose?’ Do you remember your last... Read More

Workplace culture: Ready, aim, splat!

February 05, 2014     Business and Leadership
One of the things I love about Angie’s List is that we work hard but don’t take ourselves too seriously. Proof came just the other day, when employees took a 15-minute break for an old-fashioned snowball fight. They say that when life gives you lemons, make lemonade. Well, at our Indianapolis-based company, we say that when life dumps a foot of... Read More