Angie Hicks

Angie Hicks is more than the name behind the nation’s most trusted source of local consumer service reviews. She’s a real person with a lot to say on many subjects, from what it takes to run an ever-growing business to why people should be savvier consumers of health care.

Angie's Commentary

6 ways to mismanage your online reputation

August 05, 2014     Business
Consumer reviews are pretty much a fact of life in modern business, but some companies take the wrong approach to managing their online reputations, actually hurting themselves in the long run. Business journalists frequently ask me about this topic and I’m only too happy to share what we at Angie’s List have learned over 19 years. I got the... Read More

Business advice for all seasons

December 05, 2013     Business
When the editors at LinkedIn invited me to offer holiday-season advice to small business owners, I was happy to participate with an essay based on my 18 years of experience with businesses of all sizes. Even though the LinkedIn commentary was promoted ahead of Small Business Saturday, I believe the tips apply at any time of year. Read it on... Read More

Employees’ kids explore work world

July 25, 2014     Business
It’s not everyday that I lose a hula hoop contest at work. But it happened recently, and for a great cause: Bring Your Kids To Work Day.That’s the Angie’s List version of Take Our Daughters And Sons To Work Day, the 21-year-old global effort to encourage children to sample the world of grownup work. Our event attracted 150 kids in grades K-12,... Read More

Alleged storm scammers face justice

July 17, 2014     Consumer Empowerment
Missouri Attorney General Chris Koster recently took action against 16 home repair companies, many of which he says took advantage of homeowners who’d already been pummeled by Mother Nature. Storm-related scams may be an old and all-too-common story, but they never fail to make me angry. If you’ve had a storm blow through, leaving hail damage to... Read More

Don't ask consumers to sign gag orders

July 02, 2014     Consumer Empowerment
I don’t like gag orders. I believe consumers should never be asked to surrender their right to free speech. I stepped up on my soapbox about this issue a few years ago, after we learned that a few physicians wanted patients to waive the right to post online reviews about their experiences with the doctor. Not long ago, after one of our researchers... Read More

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