Angie Hicks

Angie Hicks is more than the name behind the nation’s most trusted source of local consumer service reviews. She’s a real person with a lot to say on many subjects, from what it takes to run an ever-growing business to why people should be savvier consumers of health care.

Angie's Commentary

Taking Pride in What You Do

October 12, 2016     Business and Leadership
This spring my husband and I were lucky enough to work with a service pro who clearly took immense pride in his work. His work, and his attitude, stood out. So much so that I’ve shared this story with friends and colleagues, and decided to share more broadly with all of you. We all have a story or stories of incredible customer service we’ve... Read More

Learning on the Fly

July 20, 2016     Business and Leadership
I recently gave an internal presentation to current and up and coming company leaders at Angie’s List. Here it is adapted for external audiences. Learning on the Fly is the perfect success factor for me to address. Learning on the fly sounds – and is – so much better than making it up as you go along.   I got my... Read More


April 11, 2016     Business and Leadership
Angie’s List faces many of the same challenges that every company faces – competition in the marketplace; finding and retaining employees; and staying on top of the latest technology. As a home services company with a decidedly technological focus, these challenges take on an even greater significance. It’s the tech companies’ ability to create... Read More

A Continued Commitment to Lead Safety Awareness

November 16, 2015     Consumer Empowerment
Thinking back on this year’s observation of National Lead Prevention Week, I’m proud of our continuing work to educate consumers and contractors about the dangers of lead paint. We joined the U.S. Environmental Protection Agency’s “Look for the Logo” campaign during the annual lead safety awareness focus, which occurs every year during the last... Read More

Disrupting the Home Services Industry Yet Again

November 06, 2015     Consumer Empowerment
What would it take for you to press the button on an online home-project offer? If you’re like most folks*, you want to know you’re paying a fair price and that the company you hire will make any problems right or return your money. If you wish it was that easy to buy home services online, you’re in luck. There’s a revolution happening in how... Read More

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